|
|
|
|
| |
Remote access to and electronic transmission of records. Paper records require you to be where the records are located or for someone to make copies and send them to you. Electronic records open up the potential for remote access to the records or electronic transmission of them. If your dental group has associates in branch offices, those associates can access your records from their own locations. You don't need to send copies by courier. If someone who needs records doesn't have the same kind of database software you do but does have electronic mail, you can select the desired records and send their contents electronically.
If you've used database management systems before, you already know about the benefits just described, and you may be thinking about how to go beyond the usual "replace the filing cabinet" applications. The manner in which many organizations use a database in conjunction with a Web site is a good example. Suppose your company has an inventory database that is used by the service desk staff when customers call to find out whether you have an item in stock and how much it costs. That's a relatively traditional use for a database. However, if your company puts up a Web site for customers to visit, you can provide an additional service—a search page that allows customers to determine item pricing and availability. This gives customers the information they want, and the way you provide it is by searching the inventory information stored in your database for the items in question—automatically. The customer gets the information immediately, without being put on hold listening to annoying canned music or being limited by the hours your service desk is open. And for every customer who uses your Web site, that's one less phone call that needs to be handled by a person on the service desk payroll. (Perhaps the Web site can pay for itself this way?)
|
|
|
|
|
|
| Link Partners: Asia florist, Flowers to India, Hong kong flowers, Site submit, Cheap web hosting, China florist, Japan florist |
|
